Q: After purchasing my seats, when will I receive my digital tickets?
A: Your digital tickets will appear on your MyTix Account Manager dashboard beginning in early June 2019. Visit www.ticats.ca/mytix to manage your seats at that time.
Q: When do I receive my rewards dollars?
A: You will receive your merchandise and concessions rewards dollars, in the form of a mobile card on your Ticats All Access app, in Spring of 2019 before the season begins.
Q: Do my rewards dollars expire?
A: Yes, your 2019 rewards dollars expire on December 31, 2019. Spend your rewards dollars at Tim Hortons Field on food and beverage during the season, or at the Tiger-Cats Shop on the newest jerseys and merchandise.
Q: Do payment plans have interest?
A: The three Tiger-Cats payment plans are interest free.
Q: I notice my playoff tickets are included in the price of my season seats. What happens if the Tiger-Cats don’t host a home playoff game in 2019?
A: We will credit your account for any home playoff game not played.